1. What if my tickets are lost or stolen?
There is no replacement for lost or stolen tickets under any circumstances.
2. Postal Delivery Information
3. What happens if my tickets do not arrive in time?
We endeavour to deliver tickets with Australia in 7-14 working days in accordance with Australia Post guidelines. If you have not received your tickets after this time, please contact us online. We will provide a tracking number to trace items sent via registered and expressed post. Unfortunately, we are not responsible for any lost tickets once they are despatched.
4. Collection Information
Tickets purchased during a pre-sale will not be available until after the advertised general public on-sale date. The collection date will be notified by email. You are required to present your photo I.D. and proof of purchase to collect tickets.
5. Can I choose a specific seat?
6. How do I make a wheelchair or special access booking?
If you have special seating requirements such as wheelchair access or you require companion seating please call us on (02) 9286 1888 – Sydney or contact us online. All special seating arrangements need to be done prior to the purchase of tickets.